Golf Pass App Help & Support

Get and download the Golf Pass

  • Go to the App Store or Google Play on your device and search for Golf Pass, spelt with two words.
  • Get or Download the app. It may take several seconds to download onto your device.
  • The Golf Pass is compatible with Apple iPhone, iPads (iOS 11 or newer) and Android (5.1 and newer) phones and tablets. Devices over 10 years old may no longer be compatible.
  • If you can’t find Golf Pass in Google Play it may be that your country setting is not Canada. In Settings find Google Play and select Canada as your country.

Activating your Golf Pass

  • After downloading the app, you will now be at the Golf Pass sign-in screen. Tap Register in the bottom left of your screen.
  • Enter your 16-digit activation code, your name, email, a password, and follow the remaining prompts.
  • Your Password must be 8 to 15 characters, with at least 1 capital and 1 number.
  • Agree to the terms and tap the Activate button.
  • Your Golf Pass will open, and you will be on the Home screen.
  • Your Golf Pass subscription will be valid for 12 months from the date of activation.

Signing In to your Golf Pass

  • Each time you sign in to your Golf Pass you will need to enter your email and password. For security and privacy reasons the system does not auto file these fields.
  • If you can’t recall your password, tap Forgot Your Password?

Navigating your Golf Pass

  • At the top of the Home screen you will see your subscription’s expiry date. At the bottom or the screen there are five navigation buttons: Home, Courses, Coupons, Favorites, and More. We will get to these later.
  • The first time you land on this page a pop-up window will ask for your permission to allow the app to access your location. Tap Allow so the app can show you courses near you. Your permission will not be required subsequently and your location will not be tracked.
  • Now you will see a map with several orange flags indicating golf courses near you. Your location is in the centre of the map.
  • On the map use your fingertips to zoom in or out and move in any direction. Or use the +/- buttons in the top left of the map.
  • Tap on any flag and the name of the golf course appears. Tap on the course name and it will take you to that course’s page in the Golf Pass.

Courses

  • Each golf course’s page has a brief description of the course and useful information for you.
  • Tap on the phone number and you can call for tee times.
  • Tap on their email address and send a message.
  • Tap on Website and go to their website for more information. Tap the back arrow or Golf Pass at the top left of your screen to return to the Golf Pass.
  • Tap Favorite to add this course to your Favorites file.
  • Tap Directions to get map directions, distance and driving times from where you are now to this golf course.
  • Scroll down to the course’s coupons. See Redeeming Coupons below.

Redeeming Coupons

  • Tap on any coupon you are interested in and it will take you to that course’s coupon.
  • Tap the orange Redeem button and the Scan QR Code screen will open.
  • The first time you land on this screen a pop-up window will ask for your permission to allow the app to use your phone’s camera. Tap Allow so the QR scanner built into the app can operate.
  • Hold your phone’s camera up to the QR code in the golf course’s pro shop and scanning will happen automatically. You will receive a pop-up message Coupon Redeemed. Now you pay the golf course the special promotional rate and head to the first tee.
  • Some older phones’ cameras will not open for QR scanning. In this case you can tap the orange Redeem Coupon Manually button at the bottom of the screen.

Favorites

  • This is a file of courses you have favoured. Possibly courses you like, near you, plan to play shortly or on your vacation.
  • add and remove courses as you like.

Profile

  • Here you can view, edit and save your name and address.
  • As a security precaution you cannot enter a new email address. Contact us directly if you need to change your email address.
  • You can change and save a new Password. A password must be 8 to 15 characters, with at least 1 capital and 1 number.

History

  • Here you can view a running total of your savings, the courses you have played, and all coupons you’ve redeemed by date.
  • When you renew your subscription History will start fresh again.

Subscription

  • Your activation code and subscription expiry date are displayed here.
  • The activation code is for one time use only and cannot be used again.

Logout

  • Tap to logout of the Golf Pass. This will take you back to the Sign-In screen.

Sharing the Golf Pass

  • It is easy for couples or golfing buddies to share the Golf Pass. After activating the app on your phone, download the app onto your partner’s phone. Your partner will Sign-In with your Username and Password. The activation code will not work again. When either one of you redeem a coupon, it will disappear from both phones.

Renewal

  • You can renew your Golf Pass subscription from our website golfpass.ca and it will be processed through PayPal or your credit card. Or call 403-289-7714 with your credit card and your renewal can be processed over the phone.

Contact Us

Do you have a question or comment about the Golf Pass? We would like to hear from you.
info@golfpass.ca
403-289-7714
Thank you for choosing the Golf Pass. Enjoy your golfing, the courses, and your savings.
Promotion Works Ltd.